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Imports

Possibility of receiving shipments from any country in the world*.
Available only for INTERNATIONAL EXPRESS, EURONACEX and EURONACEX ECONOMY services.
There is a supplement for non EEC countries.
Imports going directly to the Canary Islands are only permitted using the By Air Service.
* Ask your Nacex franchise office about the scope of the service.


Returns to origin

Invoiced at original exportation price. All the shipments that have gone out from the international hubs and must be returned to origin upon the client's request, or because they have been rejected by customs or by the provider, will also be invoiced.


Special shipments

TRADE FAIRS AND EXHIBITIONS
For arranged deliveries there is an additional supplement for any delivery or pick up in trade fairs and exhibitions.
The supplement depends on the origin or destination and the weight of the goods. Please ask your Nacex franchise office at least 48 hrs before requesting the service.

HAZARDOUS GOODS
Not accepted.

CASH ON DELIVERY
Ask your Nacex office.

TEMPORARY EXPORTS
Not accepted.

PRIOR NOTICE
Exclusive service, for alcohol samples, pharmacy and perishable goods to the USA. Ask your NACEX office.

SHIPMENTS TO POST OFFICE BOXES
Not accepted.


Dimensions and weights

INTERNATIONAL EXPRESS y PLUSPACK EUROPE*
For expeditions by air, volumetric weight is used (width x length x height (in cms) : 6000 = kg), (1 m3 = 167 kg), provided that this be more than the real weight, without the supplement for excess size being applied.

EURONACEX*
For overland expeditions, volumetric weight is used (width x length x height (in metres) x 250 = kg), provided that this be more than the real weight, without the supplement for excess size being applied.

EURONACEX ECONOMY*
Maximum authorised parcel weight: 40 kg.
Volumetric weight is not in use.
Maximum sizes authorised:

  • Maximum length 2 metres.
  • Sum of length + (2 x height) + ( 2 x width ), maximum 3m.
  • Pallets of goods are not permitted.


Service exceptions

EXCLUDED GOODS
As well as the goods mentioned for Spain, the following are also excluded: articles of exceptional value, items of negotiable value, ivory and its by-products, firearms, perfumes, jewellery, pornographic material, animal skins and furs, plants, seeds, activated credit cards, tobacco and its by-products.
Deliveries to PO boxes will not be accepted. Ask your Nacex office NON-DOCUMENT SHIPMENTS TO COUNTRIES OUTSIDE THE EEC
An original invoice in English (except for South American countries) and 5 copies detailing the contents and value of the goods are required. Ask your Nacex office.
You must provide the EORI number on the invoices. ADDITIONAL TARIFFS Exportation Single Customs Declaration included in prices. for other additional documentation derived from customs clearance please ask your franchise office. Additional Customs Clearance Costs (health inspection, EUR1, etc.): 25€.


Residential areas

In some countries there are special conditions in residential areas allowing deliveries that do not require a signature, without the possibility of refunding carriage charges. Ask your Nacex office


E-alert and pre-alert services

Confirmation to the client that the delivery has been made, with date, time and person receiving the goods.
*Ask your Nacex office about availability.

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